Q: What’s the type of your company? Manufacturer or Trading agent?
A: We’re the Hi-tech manufacturer in water treatment industrial for 28 years, we specialized in integrating Research & Development, Manufacturing, Sales, Engineering installation and Consulting on water treatment and water purification equipment and technologies.
Q: What can you buy from us?
A:Reverse osmosis system, ultrapure water system, seawater desalination equipment, brackish water equipment, UF system, softened water system, integrated water purification equipment, domestic sewage treatment equipment, barrel water filling equipment, bottle water filling equipment and all parts of the equipments.
Q: What kind of information need to be provided for product selection?
A: What ‘s the raw source of your water? If possible, please provide Water Analysis Report.
B: What’s your request on the output capacity of the equipment?
C: What’s the application for the project?
D: What’s the electrical specifications,including the power supply system (e.g., whether it is 3-phase 4-wire), the rated voltage, and the frequency?
E: Do you need on-site installation guidance?
Q:How can I choose the products which can be perfectly match my case?
A: Customized solutions will be provided by Chuanyi’s professional engineer based on your requirements. All the pain-points of the project will be highlighted and solved for overall optimization.
Q:Why should you choose us and not other suppliers?
A:Chuanyi possesses the CE,ISO9001, ISO14001, SGS,3A, SONCAP certifications. We export to over 80 countries and regions, and have well-established technical, installation, and after-sales teams.
Q:Do you provide installation services?
A:We can provide either online video-guided installation or on-site installation according to customer needs, and we are also responsible for guiding the post-project personnel in learning how to maintain the equipment.
Q: What’s the leadtime?
A: It depends. 3-5 weeks for general products.
Q:What’s your warranty?
A: Chuanyi offers 1 year warranty for the products. The product itself can work for more than 5 years with proper use and maintenance.
